document.write('<!--Dev only - loaded from disk--><script language="Javascript"> function setTarget_f87341_201FE45D5F353B5E(sNo) { var fO = document.forms[\'f87341_201FE45D5F353B5E\']; switch (sNo) { case 0: fO.target=\'\';break; default: break; } } function setListBoxes(fO,sEN,n) { var result=""; for (var i=1 ; i<=n ; i++) { if (fO[sEN + "_checkbox" + i].checked){result += fO[sEN + "_checkbox" + i].value.replace(/ /ig,"%20") + " ";} } fO[sEN].value = result; } function checkLength(oItem,sLen) { if (oItem.value.length>sLen) { oItem.value = oItem.value.substr(0,sLen); alert(\'You have reached the character limit for this field.\'); } } </script\>');
document.write(' <!--Dev only - loaded from disk--><script language="javascript"> function checkForSubmit_f87341_201FE45D5F353B5E() { var e; e = window.event; if (e && e.keyCode == 13) { if(document.all && e.srcElement && e.srcElement.tagName!=\'TEXTAREA\') { e.returnValue=false; sf87341_201FE45D5F353B5E_SUBMIT(\'http://www.kolanut.com/site/thank.html\',\'\',\'Submit_Survey\', 0); } } } var submitted_f87341_201FE45D5F353B5E=false; /*form submission function*/ function sf87341_201FE45D5F353B5E_SUBMIT(sURL,sFrNa,sEvNa,sNo) { var macie = document.all && navigator.platform.indexOf(\'Mac\') >= 0; var fO = document.forms[\'f87341_201FE45D5F353B5E\']; if (window["xolredirectoverride"] != null && sURL.toLowerCase().search(/^[a-z]*:/) < 0 && !(sURL == "" && xolredirectlast)) sURL = xolredirectoverride; if(!document.all || typeof(fO.tagName)==\'string\') { if(!submitted_f87341_201FE45D5F353B5E || macie) { if(!chkReq_f87341_201FE45D5F353B5E(fO)){alert("Please correct the fields marked with a red asterisk.\\nClick the asterisk to find out more.");return false;} setListBoxes(fO,\'Travel_Preference\',5); fO.XO_EVENTNAME.value=sEvNa; fO.XO_TARGETURL.value=sURL; fO.XO_HTTPREFERRER.value=document.location.href; var getf87341_201FE45D5F353B5E_UPID=false;var f87341_201FE45D5F353B5E_UPID=\'\'; if (getf87341_201FE45D5F353B5E_UPID){f87341_201FE45D5F353B5E_UPID = getf87341_201FE45D5F353B5E_UPID();} fO.action=\'http://FormModule.xaraonline.com/targetpage3.asp?ID=\' + f87341_201FE45D5F353B5E_UPID; /*if(sFrNa!="")fO.target=sFrNa;*/ setTarget_f87341_201FE45D5F353B5E(sNo); if(fO.target==""){submitted_f87341_201FE45D5F353B5E=true;} if (f87341_201FE45D5F353B5E_UPID!=\'\' && useUPf87341_201FE45D5F353B5E(fO)){newOpenProgressf87341_201FE45D5F353B5E();} fO.submit(); if(fO.target=="" && !(f87341_201FE45D5F353B5E_UPID!=\'\' && useUPf87341_201FE45D5F353B5E(fO)) && !macie){setCurs();} } else { if (confirm(\'This request has already been sent. Click OK to refresh the page, or press cancel.\')){document.location=document.location;} } } else { alert(\'There are multiple instances of this form on this page.\\nIt is not possible to send this form.\'); } } /*hourglass function*/ function setCurs2() { if (document.all) { document.body.style.cursor=\'wait\'; for (var obj in document.body.all) { if (document.body.all[obj] && typeof(document.body.all[obj].style)==\'object\') { document.body.all[obj].style.cursor=\'wait\'; } } } } function setCurs3() { document.body.innerHTML = "<br><br><br><br><br><br><br><br><br><br><center><font face=\'Arial,Helvetica, Sans-serif\' size=\'2\'>Page loading...</font></center>"; document.body.style.cursor=\'wait\'; } function setCurs() { if (document.all) { if (document.all.length < 1000) { setCurs2() } else { setTimeout("setCurs3()", 1) } } } var TA_f87341_201FE45D5F353B5E = [0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]; var EA_f87341_201FE45D5F353B5E = ["Name","Telephone","Street_Address","City_and_State","Postal_Code","Email_Address","Response_HowLong","Comments_RES_DOCS","Delay_Time","Found_Kola_Nut","Contacted_Us_By","KnowlegeSatisfied","Commitments_Kept","Rating_KolaNut","Recommend_Kola","Age_Group","Trip_Budget","Final_Comments"]; var RA_f87341_201FE45D5F353B5E = [0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]; function chkReq_f87341_201FE45D5F353B5E(fO) { var oCI,nT,img,bFail,sEL; var result=true; var nItem=-1; for (var rItems in EA_f87341_201FE45D5F353B5E) { sEL = EA_f87341_201FE45D5F353B5E[rItems]; oCI=fO[sEL].value; if (oCI==null) { oCI = fO[sEL][fO[sEL].selectedIndex].value; } nT=TA_f87341_201FE45D5F353B5E[rItems]; img = document.images[sEL + "_rImgf87341_201FE45D5F353B5E"]; if (oCI=="" && RA_f87341_201FE45D5F353B5E[rItems]==1){bFail=true;} else { bFail=false; switch(nT) { case 0: var len = fO[sEL + "_MAXCHARS"]; len = (len ? len.value : 8000); bFail=(oCI.length>len); break; } } if(bFail) { if(img){img.src="http://images.resources.zymodules.com/Form/st.gif";} result=false; if (nItem==-1){nItem=rItems;} } else { if(img){img.src="http://images.resources.zymodules.com/i.gif"} } } return result; } function sf87341_201FE45D5F353B5EHelp(sNEL) { var fO = document.forms.f87341_201FE45D5F353B5E; if (document.images[EA_f87341_201FE45D5F353B5E[sNEL] + "_rImgf87341_201FE45D5F353B5E"].src=="http://images.resources.zymodules.com/Form/st.gif") { if (window[\'sf87341_201FE45D5F353B5ECustomHelp\'] && sf87341_201FE45D5F353B5ECustomHelp(sNEL)){return;} switch (TA_f87341_201FE45D5F353B5E[sNEL]) { case 0: alert(\'This field is limited to \' + fO[EA_f87341_201FE45D5F353B5E[sNEL] + "_MAXCHARS"].value + \' characters.\');break; default: alert(\'This field is invalid.\'); break; } } } </script\>');
document.write(' <form onkeypress="checkForSubmit_f87341_201FE45D5F353B5E()" enctype="multipart/form-data" style="margin:0px;" name="f87341_201FE45D5F353B5E" action="" method="post"><input type="hidden" name="XO_USER_AND_MODULE_ID" value="ZYC-1-BDC1-87341/87341:201FE45D5F353B5E"><input type="hidden" name="XO_FORMVERSIONNUMBER" value="8"><input type="hidden" name="XO_TARGETURL" value=""><input type="hidden" name="XO_HTTPREFERRER" value=""><input type="hidden" name="XO_MODULEFREE" value="false"><input type="hidden" name="XO_ELEMLIST" value="Name,Telephone,Street_Address,City_and_State,Postal_Code,Email_Address,RES_Courtesy,RES_HoldTime,RES_Expertise,RES_Booking,RES_ResponseTime,Response_HowLong,DOCS_Arrival,DOC_Accuracy,Comments_RES_DOCS,Type_of_Travel,Travel_Preference,Online_Booking,Air_Reservation,Car_Booking,Hotel_Booking,Trip_FollowUp,FollowUp_Letter,_3Week_Time_Limit,Delay_Time,IssueSatisfaction,Found_Kola_Nut,Contacted_Us_By,KnowlegeSatisfied,Commitments_Kept,Rating_KolaNut,Recommend_Kola,Age_Group,Trip_Budget,Final_Comments,xolControl"><input type="hidden" name="XO_TYPELIST" value="0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0"><input type="hidden" name="xolControl" value=""><input type="hidden" name="XO_EVENTNAME" value=""><table border="1" BGCOLOR="#CECFCE"  width="580"  bordercolor="#000000"  cellpadding="4"  cellspacing="0"><tr><td colspan="2" BGColor="#8D719E" align="CENTER" valign="TOP"><font face="Arial, Helvetica, Sans-serif" style="font-size:14pt;" Color="#FFFFFF"><b>Kola Nut Travel Customer Satisfaction Survey</b></font></td></tr><tr><td align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>First and Last Name:</b></font></td></tr><tr><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:240;" size="18" type="text" maxlength="255" name="Name" value=""></td></tr></table><input type="hidden" name="Name_MAXCHARS" value="255"></td><td align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Telephone:</b></font></td></tr><tr><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:240;" size="18" type="text" maxlength="255" name="Telephone" value=""></td></tr></table><input type="hidden" name="Telephone_MAXCHARS" value="255"></td></tr><tr><td align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Street Address:</b></font></td></tr><tr><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:240;" size="18" type="text" maxlength="255" name="Street_Address" value=""></td></tr></table><input type="hidden" name="Street_Address_MAXCHARS" value="255"></td><td align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>City and State:</b></font></td></tr><tr><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:240;" size="18" type="text" maxlength="255" name="City_and_State" value=""></td></tr></table><input type="hidden" name="City_and_State_MAXCHARS" value="255"></td></tr><tr><td align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Postal Code:</b></font></td></tr><tr><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:240;" size="18" type="text" maxlength="255" name="Postal_Code" value=""></td></tr></table><input type="hidden" name="Postal_Code_MAXCHARS" value="255"></td><td align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Email Address:</b></font></td></tr><tr><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:240;" size="18" type="text" maxlength="255" name="Email_Address" value=""></td></tr></table><input type="hidden" name="Email_Address_MAXCHARS" value="255"></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>RESERVATIONS - Professionalism: Was your call handled in a courteous and efficient manner?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="RES_Courtesy" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Courtesy" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Courtesy" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Courtesy" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>RESERVATIONS - Hold Time: Was your call handled in a timely manner - within 10 minutes during peak hours?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="RES_HoldTime" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_HoldTime" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_HoldTime" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_HoldTime" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>RESERVATIONS - Product Knowledge: Did our staff knowledgeably answer your questions and offer expertise on the product or destination?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="RES_Expertise" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Expertise" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Expertise" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Expertise" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>RESERVATIONS - Booking Accuracy: Did you receive accurate information, both verbally and in writing, throughout the entire booking process including confirmation by email within 24 hrs of booking?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="RES_Booking" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Booking" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Booking" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_Booking" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>RESERVATIONS - Response Time: If any/all parts of your booking could not be confirmed while on the phone, did we communicate and meet an acceptable turn around period?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="RES_ResponseTime" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_ResponseTime" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_ResponseTime" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="RES_ResponseTime" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>If not, how long was our response time?&nbsp;<br></b></font>&nbsp;</td><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200;" size="15" type="text" maxlength="255" name="Response_HowLong" value=""></td></tr></table><input type="hidden" name="Response_HowLong_MAXCHARS" value="255"></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>DOCUMENTS - Document Arrival: Did you receive your documents no later than 21 days prior to departure? (If booking was made & paid at least 45 days prior to departure date.)</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="DOCS_Arrival" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="DOCS_Arrival" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="DOCS_Arrival" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="DOCS_Arrival" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>DOCUMENTS - Document Accuracy: Were all documents accurate and complete?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="DOC_Accuracy" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="DOC_Accuracy" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="DOC_Accuracy" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="DOC_Accuracy" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Comments on our RESERVATIONS and DOCUMENTS procedures.</b></font></td></tr><tr><td valign="TOP"><textarea onblur=\'if (this.value.length>8000){alert("There is a limit on this field of 8000 characters. You have entered " + this.value.length + " characters. Please shorten your entry.");this.focus();}\' onkeyup=\'checkLength(this,255);\' style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt; width:540; height:75;" name="Comments_RES_DOCS" cols="60" rows="3"></textarea>&#160;<a TABINDEX=-1 href="javascript:sf87341_201FE45D5F353B5EHelp(7)"><img align="top" name="Comments_RES_DOCS_rImgf87341_201FE45D5F353B5E" width="7" height="9" src="http://images.resources.zymodules.com/i.gif" border="0"></a></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>What is your usual reason for taking a trip?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="Type_of_Travel" value="Pleasure"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Pleasure</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Type_of_Travel" value="Family" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Family</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Type_of_Travel" value="Business" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Business</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Type_of_Travel" value="Government" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Government</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Type_of_Travel" value="Conference" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Conference</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Type_of_Travel" value="Academic" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Academic</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Travel Style: (Check all that apply)</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="checkbox" name="Travel_Preference_checkbox1" value="Individual Travel" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Individual&#160;Travel</b></font></td><td>&#160;</td><td align="LEFT"><input type="checkbox" name="Travel_Preference_checkbox2" value="Couple/Family" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Couple/Family</b></font></td><td>&#160;</td><td align="LEFT"><input type="checkbox" name="Travel_Preference_checkbox3" value="Group Travel" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Group&#160;Travel</b></font></td><td>&#160;</td><td align="LEFT"><input type="checkbox" name="Travel_Preference_checkbox4" value="Cruise" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Cruise</b></font></td><td>&#160;</td><td align="LEFT"><input type="checkbox" name="Travel_Preference_checkbox5" value="Escorted Tour" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Escorted&#160;Tour</b></font></td><td>&#160;</td></tr><input type="hidden" name="Travel_Preference" value=""></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>If your reservation was booked online, how do you rate the online booking process?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="Online_Booking" value="Excellent"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Excellent</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Online_Booking" value="Very Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Very&#160;Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Online_Booking" value="Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Online_Booking" value="Fair" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Fair</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Online_Booking" value="Poor" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Poor</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Online_Booking" value="Not Applicable" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Not&#160;Applicable</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Was your air reservation completed accurately?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="Air_Reservation" value="Excellent"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Excellent</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Air_Reservation" value="Very Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Very&#160;Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Air_Reservation" value="Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Air_Reservation" value="Fair" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Fair</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Air_Reservation" value="Poor" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Poor</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Air_Reservation" value="Not Applicable" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Not&#160;Applicable</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>How would you rate your car booking experience?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="Car_Booking" value="Excellent"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Excellent</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Car_Booking" value="Very Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Very&#160;Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Car_Booking" value="Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Car_Booking" value="Fair" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Fair</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Car_Booking" value="Poor" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Poor</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Car_Booking" value="Not Applicable" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Not&#160;Applicable</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>How would you rate your hotel booking experience?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="Hotel_Booking" value="Excellent"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Excellent</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Hotel_Booking" value="Very Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Very&#160;Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Hotel_Booking" value="Good" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Good</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Hotel_Booking" value="Fair" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Fair</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Hotel_Booking" value="Poor" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Poor</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Hotel_Booking" value="Not Applicable" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Not&#160;Applicable</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Have you worked with our Customer Service Department regarding post-trip issues?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="Trip_FollowUp" value="Yes"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Yes</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="Trip_FollowUp" value="No" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>No</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Did you receive a letter of acknowledgement of your issues within 72 hours of our receipt?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="FollowUp_Letter" value="Yes"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Yes</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="FollowUp_Letter" value="No" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>No</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="FollowUp_Letter" value="Not applicable" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Not&#160;applicable</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Were we in contact with a response and resolution letter within 3 weeks of receipt of your original Correspondence?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="_3Week_Time_Limit" value="Yes"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Yes</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="_3Week_Time_Limit" value="No" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>No</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="_3Week_Time_Limit" value="Not applicable" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Not&#160;applicable</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>If not received in 3 weeks, what was the resolution response time?</b></font>&nbsp;</td><td valign="TOP"><input style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:100;" size="8" type="text" maxlength="255" name="Delay_Time" value=""></td></tr></table><input type="hidden" name="Delay_Time_MAXCHARS" value="255"></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Did you feel our Customer Service Department handled the issues in a considerate and empathetic Manner?</b></font></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0"><tr><td align="LEFT"><input type="radio" name="IssueSatisfaction" value="Exceeded"  checked ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Exceeded</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="IssueSatisfaction" value="Met Expectations" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Met&#160;Expectations</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="IssueSatisfaction" value="Needs Improvement" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Needs&#160;Improvement</b></font></td><td>&#160;</td><td align="LEFT"><input type="radio" name="IssueSatisfaction" value="Unsatisfactory" ></td><td align="LEFT">&#160;<font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Unsatisfactory</b></font></td><td>&#160;</td></tr></table></td></tr></table></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>How did you hear about Kola Nut Travel?</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Found_Kola_Nut" size="1"><option value="Internet/Website" selected>Internet/Website</option><option value="Phonebook">Phonebook</option><option value="Television Ad">Television Ad</option><option value="Radio Ad">Radio Ad</option><option value="Newspaper">Newspaper</option><option value="Friends or Family">Friends or Family</option><option value="Direct mail/newsletter">Direct mail/newsletter</option></select></td><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>How did you contact Kola Nut Travel?</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Contacted_Us_By" size="1"><option value="Phone" selected>Phone</option><option value="Email">Email</option><option value="Website">Website</option><option value="Fax">Fax</option><option value="In person">In person</option></select></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>How satisfied are you with the Kola Nut &nbsp;<br>Travel agent\'s product knowledge?</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="KnowlegeSatisfied" size="1"><option value="Very Satisfied" selected>Very Satisfied</option><option value="Satisfied">Satisfied</option><option value="Neutral">Neutral</option><option value="Dissatisfied">Dissatisfied</option><option value="Very Dissatisfied">Very Dissatisfied</option></select></td><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>How satisfied are you that the Kola Nut&nbsp;<br>Travel agent kept commitments that &nbsp;<br>were made to you?</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Commitments_Kept" size="1"><option value="Very Satisfied" selected>Very Satisfied</option><option value="Satisfied">Satisfied</option><option value="Neutral">Neutral</option><option value="Dissatisfied">Dissatisfied</option><option value="Very Dissatisfied">Very Dissatisfied</option></select></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Compared with travel services that you &nbsp;<br>have received from other companies, &nbsp;<br>how would you rate the quality of Kola &nbsp;<br>Nut Travel\'s service?</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Rating_KolaNut" size="1"><option value="Much Higher Quality" selected>Much Higher Quality</option><option value="Higher Quality">Higher Quality</option><option value="About the Same">About the Same</option><option value="Lower Quality">Lower Quality</option><option value="Much Lower Quality">Much Lower Quality</option></select></td><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Based on your overall experience with &nbsp;<br>Kola Nut Travel, how likely would you &nbsp;<br>be to recommend Kola Nut Travel to a &nbsp;<br>friend or relative?</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Recommend_Kola" size="1"><option value="Very Likely" selected>Very Likely</option><option value="Likely">Likely</option><option value="Not sure">Not sure</option><option value="Unlikely">Unlikely</option><option value="Very Unlikely">Very Unlikely</option></select></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Age Group:</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Age_Group" size="1"><option value="Under 30" selected>Under 30</option><option value="31 - 45">31 - 45</option><option value="46 - 65">46 - 65</option><option value="Over 65">Over 65</option></select></td><td align="LEFT" valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>Trip Budget (per person per trip):</b></font><br><select style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt;  width:200px;" name="Trip_Budget" size="1"><option value="Under $500" selected>Under $500</option><option value="$500 - $1000">$500 - $1000</option><option value="$1000 - $1500">$1000 - $1500</option><option value="$1500 - $2000">$1500 - $2000</option><option value="$2000 - $2500">$2000 - $2500</option><option value="Over $2500">Over $2500</option></select></td></tr><tr><td colspan="2" align="LEFT" valign="TOP"><table border="0" cellpadding="0" cellspacing="0"><tr><td valign="TOP"><font face="Verdana, Arial, Helvetica, Sans-serif" style="font-size:8pt;" Color="#"><b>What comments or suggestions can you give Kola Nut Travel that would help us to improve the quality of our service?</b></font></td></tr><tr><td valign="TOP"><textarea onblur=\'if (this.value.length>8000){alert("There is a limit on this field of 8000 characters. You have entered " + this.value.length + " characters. Please shorten your entry.");this.focus();}\' onkeyup=\'checkLength(this,8000);\' style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:8pt; width:540; height:75;" name="Final_Comments" cols="60" rows="3"></textarea>&#160;<a TABINDEX=-1 href="javascript:sf87341_201FE45D5F353B5EHelp(17)"><img align="top" name="Final_Comments_rImgf87341_201FE45D5F353B5E" width="7" height="9" src="http://images.resources.zymodules.com/i.gif" border="0"></a></td></tr></table></td></tr><tr><td colspan="2" align="CENTER" valign="TOP"><input type="button" value="Submit Survey" onclick="sf87341_201FE45D5F353B5E_SUBMIT(\'http://www.kolanut.com/site/thank.html\',\'\',\'Submit_Survey\',0);" style="font-family:Verdana, Arial, Helvetica, Sans-serif; font-size:10pt; color:#000000; "></td></tr></table></form><script>if (window.zytrailer){document.write(zytrailer)}</script\>');
document.write('');